I’m new in the fitness industry, but has experience in being a (Virtual Assistant) VA for some time now. I am currently employed as a fitness assistant who runs the trainer’s diary, sending emails, assisting clients with their bookings and inquiries, cancellations, reschedule and stuff since the trainer has a tight schedule and is having difficulty in getting back to clients inquiries/concerns immediately.
I’m just having difficulty in profiling the clients, finding the right software to organize all of the trainer’s client.
So I humbly ask if you can suggest/recommend any software (other than Mind&Body- I find it not very user-friendly). If you can also share some experience on what else I can do to increase sessions or invite back clients who are not attending gyms/sessions anymore?
Hi again Krisha,
I think it is very difficult to give you an answer without knowing some specifics about the trainer’s business. What kind of trainer, and who is that trainer’s market? Large business or small botique/trendy business? Personal training only, or personal training and group fitness classes?
I think the answers we can give you would be very generic, and may not add much value until we know a little more. 🙂