How would I record, refer and communicate with negative feedback from a client , what strategies would I use?
Hi Deidre,
I would also want to know if this person approached you directly or if it is gossip. As a group fitness instructor, you will sometimes have to let things roll off you since you can’t please everyone. However, if you’ve heard something about yourself a few times that you think is true, then perhaps you can work on it a bit.
Good luck to you whatever you decide.
Christine