I feel like a client is taking advantage of me. She only signed up for a limited number of sessions and doesn’t want to continue because she feels she doesn’t come often enough to gain benefit. Yet, she wants me to give her a list of all of the exercises I’ve done with her and provide a second routine. I want to tell her no in a way that will maintain a relationship with her even though she doesn’t want any more personal training. Any suggested language?
I’m going to disagree with all the above advice and suggest that you over-deliver to this lady.
I don’t think her requests are out of line, or that you are being taken advantage of.
Give her her list.
Give her an alternate workout.
Check in with her in two weeks to see how she’s doing.
I will encourage you (and everyone reading this thread) to take a long-term and wide-angle view on serving people. Until you are booked so full and your time is in such demand that you literally don’t have 15 minutes to donate to a client, you should spend some of your non-paid time putting out good material and advice to your clients (both present and past) and your followers.
You will make a pile of money over the course of your career. You will spend a pile of time doing things for people. It evens out in the end. Don’t nickel-and-dime everyone to make some sort of statement that you never do anything unless you get paid for it. In my opinion (and I’ve been very successful in this industry for 22 years now, so I like to think my advice and perspective should warrant at least *some* consideration), being stingy is bad business, bad mojo, and bad attitude.