How long do you keep client files after they’ve stopped coming to you?
Hi Stephanie,
for my own personal business, I keep old clients’ files for a long time because I had instances of clients coming back after years, and it is great to be able to pull old files.
There was an article in IDEA a few years ago which dealt with this issue, and the consensus there was to keep the information for 5 years. Here is the link https://www.ideafit.com/fitness-library/how-long-do-you-keep-client-recor….
Karin Singleton
www.meltnc.com