Please be as specific as possible:
Are you re-evaluating your payment processing service?
Are you trying to find a better system to prevent transcription errors on membership contracts?
Are you trying to assess your financial stance in order to provide your club realistic goals for the new year?
Are you trying educate yourself and your staff more about the most important business aspects/strategies/knowledge to keep your club successful?
I am always seeking new education, but there are many other facets to staying ahead of the competition. I use many tools such as a website and social media such as Facebook to keep potential clients aware of my business. Keeping these sites up to date is a must for me. Adding new education to a resume or offering new incentives are a must.