Can you properly provide a complimentary fitness session to prospective clients without burdening them with all the forms?
I want to provide a referral gift certificate good for a free session to each of my current clients. A client would give her gift card to someone she thinks will have a genuine interest in my services. For that one complimentary session, what is your best practice with the signed forms to keep yourself covered without burdening your prospect?
Hi Gwynn,
I agree with Karen and Harris that completion of forms is a pre-requisite to any session. Forms are often perceived as a barrier. Emailing forms or providing them online is a great option. If you want to do the bare minimum, you can opt for a Par-Q and waiver then use part of your session to follow up any responses from the PAR-Q and get some health and exercise history. This will give you some face time with your prospects and alert you of any issues. You can also complete the forms WITH your prospects on the day of their complimentary session. Engaging the client is key. Once engaged, they will complete a book of forms if you ask them to. Best of luck with your referral program!
Best,
Grace