Can you properly provide a complimentary fitness session to prospective clients without burdening them with all the forms?
I want to provide a referral gift certificate good for a free session to each of my current clients. A client would give her gift card to someone she thinks will have a genuine interest in my services. For that one complimentary session, what is your best practice with the signed forms to keep yourself covered without burdening your prospect?
Hi Gwynn,
I have offered complimentary sessions to prospective clients in the past and I always make them sign a waiver and complete a health history q’s before they do their session. I email them the forms and they have to complete them and return them back to me before their session. This way I have an idea of what shape they are in and be aware of any medical issues they might have. Then, when I meet with then I do a quick assessment on them to see where they stand and give them a short training session. It’s just enough time for them to see my style and for me to get to know them better. Usually one session is not enough to get any results, but I use my time with them to explain to them why they will need me and/or answer any questions they might have.
They need to understand that without signing these forms, there will be no training session. These forms (health history q’s and waiver) are there for your protection as much as it is for theirs. Any responsible trainer would require his/her clients to sign these forms and they should not be looked as burdening.
Best,
Harris