See this prior post from Marco Velasco 800-999-4332 ext. 244:
You can contact IDEA if you have questions:
Toll-free: (800) 999-4332, ext. 7
I Hope This Helps:
After you purchase the quiz(s), you can access them by following these steps:
1. Once you are logged in, click on “My Account” at the top right of the website.
2. Click on the “My Education” tab which is located midway through the page.
3. If you would like to take the test immediately, simply click the gear icon to the right of the course and click on “Take Course”
4. If you would like to view the course or print the certificate, click on the gear box and select the option of your choice.