I really don’t think you can.
The whole purpose of this site is so that your clients can review you as a professional. When the public is looking for a fitness professional, they want to know what your client’s experience has been.
What I would do is the respond to the review online, address what your client is unhappy about so that you clients can see how you handle client dissatisfaction. If the review is unfounded, intelligent people who are looking for a professional will see the review and still decide to use your services.
Best to you.
I don’t see any reviews on your home page. Have you taken care of this already? If not, I would contact IDEA and let them know the issue/s you are having. Reporting as inappropiate will not delete it.
IDEA Health & Fitness Association
10455 Pacific Center Court
San Diego, CA 92121
Phone: (858) 535-8979, ext. 7
Toll-free: (800) 999-4332, ext. 7
Fax: (858) 535-8234
Live chat: offline
General E-mail: [email protected]
IDEA FitnessConnect E-mail: [email protected]
Editorial E-mail: [email protected]
Sponsorship, Advertising and Exhibiting E-mail: [email protected]
Business Development: [email protected]
Media Relations E-mail: [email protected]
Presenter Relations E-mail: [email protected]
I Hope This Helps,
Hello Thomas Anglin,
You mention the review is not inappropriate; so, I would contact the client to keep open communication and positive results for all involved.
Have you thought about doing any of these ideas on IDEA?
You could also comment to the review.
I would look at this as a learning experience to better my services for the clients; no worries.
I also do not see any reviews on your page, anyway.
I hope you feel better about this.