Before I accept a weight loss client, I make it clear that their success is more dependent on their commitment than it is on my instruction. Weight loss clients can be more challenging when it comes to satisfaction because many want a “magic” solution to their weight management. I do not accept clients who do not express the understanding that their health is completely under their control.
I understand that many fitness professionals feel the need to accept clients under almost any conditions to make a living. This is not the way I see my business. I have chosen to take on a part time job when money was tight, while turning away potential clients because I was not the person for what they were looking for in fitness. And looking back, I am very glad I did this. It pushed me to become a better instructor and it earned me the trust of referring physicians, surgeons, and physical therapists.
It is ultimately up to the client to make the change in lifestyle the other 23 hours of the day that you don’t see them. I make my clients sign an agreement that has them understand that I can show them how to get there but I can’t do the work for them. If they aren’t ready or serious then cut them loose, it will wear on you.
An undying patience can only go so far. This client would be close to seeing my exit sign for the final time. Don’t allow clients like this to soil your good name. If you are worth your salt then the fault lies with them. Tell them to give you one week of documented solid effort. If they really put in the work (and you WILL be reviewing this work), then they will undoubtedly see the results of their labor. If the fail to adhere to the plan, point that out and explain why their methods aren’t following your expectations. If they still blame you, show ’em the door and spend that time helping someone with more accountability. Tough love… yes, but its love for yourself at least.