Oops, my Step license verified, it’s my Strong gy Zumba that isn’t.
Sometimes, the error is on the IDEA side, and sometimes it’s on the CEC provider side. I have 3 different error messages on my profile – “pending,” “agency unavailable,” and “not verified.” You can call IDEA and ask them, but it’s hard to resolve. My stuff that didn’t go through has been outstanding for years.
Hello Terie Backus Woodard,
You will want to contact all parties involved to resolve this issue. It often takes quite some time for certifications to be verified.
Personal Trainer~NAPS 2 B Fit…
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