I am currently working with a client who has a number of health issues and who seems to recognize the importance of an exercise and fitness program, based on my health coaching assessment with her. However, she constantly cancels our appointments at the last minute, stating that either she or one of her kids is sick. She also refuses to complete any worksheets (like a weight loss readiness questionnaire) or maintain a food journal, saying that she “doesn’t have time” and she is usually unreceptive to my phone calls and emails. I don’t want to throw in the towel and I don’t want to think that she is just making excuses… but I have a feeling that she is just making excuses! How would you handle this?
I don’t like to discourage anyone from exercising or trying to. In my practice, I explain to my client the importance of compliance with their fitness program, and also how they should respect the time of their fitness coach or practitioner. I often ask these clients to call me on a day they feel there will be no conflicts with their schedule (instead of pre-booking), and see if I have an opening that they can fit in to on that day (perhaps I might have had a cancellation that I need to fill).