I am a relatively new trainer and am wondering how to handle the odd case where I meet with a potential client who really needs personal training and is 100% ready to commit, but absolutely cannot afford my services.
Hear me out- today I met with a young woman who is obese and having severe knee pain. Her doctor has told her that she must lose weight through diet and exercise to treat the pain. Without going into detail, she is severely economically challenged. After meeting her and conducting an assessment, I’ve determined that it is a good match. However, she cannot afford personal training at all. I would hate to deny her help just because she can’t pay. Have any of you set up a type of scholarship or trained someone for free for a long period of time? I was thinking of doing an exchange- if she would let me post monthly before and after photos and write about her experience, I could offer her my services at low or no cost.
What’s your take? I tend to be a big softie, and it doesn’t work out to well for me financially but I’m trying to find a silver lining or solution here…
I have been told a million times NOT to offer discounted or free services. But I’m a softy at heart. I do NOT however, offer free sessions. I currently have a client that I am helping who is out of work, bipolar and depressed. She is morbidly obese with knee and back pain. I told her my rates and told her to pay what she can afford. We agreed on an amount, she comes in 3/week for 30 min. I firmly, let her know if she reveals to anyone our agreement, she will lose this privilege.