I feel awful about this…Out of my 10+years of teaching group exercise classes, this is the first time that I have wanted to kick a participant out. I have had a young woman come to my kickboxing class 3 times now with a group of friends, she clearly doesn’t want to be there, but she comes anyway. She is disruptive (answering her phone when it rings, she stops and yells, “if she makes me jump one more time!”, stands in the middle of the class with the biggest attitude and won’t do anything). I swear, It’s completely disruptive, and no matter how much I try to motivate her, she is the biggest Debbie Downer! Has anyone else experienced anything like this before?
If one person disrupts the whole class then it’s your job to do your best to ensure the safety of the rest of the participants and the positive flow of the class. There are a number of other clients who want to be there and are taking the class seriously, not to mention they have paid money for it and are expecting results. Even though I haven’t faced this situation before, if faced with it, I would have a private conversation with the woman and explain why she is no longer welcome to attend class, and I’d refund her for any unused classes. It’s just not fair to the other participants, and kicking her out will send a message to the majority that you care about their experience in your class and their success. Who knows–people may (or may have already) stop coming to your class because of this woman as well.