I just started a position as a Fitness Coordinator at a Senior facility. This aquatics instructor is very sweet, but we have recieved many complaints. She also is going through many physical issues and always tells us how she “needs to get in the water”. Her skill level is very low also and attendance in her class is low also. These are all reasons to pull her from the classes. We are looking at cutting back her schedule for Fall, but she will still have two time slots. Suggestions on how to handle this are welcome. I have some ideas, but hoping for clarification and other ideas!
Good answers. Terminating an instructor has always been one of my most difficult responsibilities. Karin points out that your facility likely has guidelines for performance reviews and member input. Stick to the established guidelines, professionally and impersonally, as you cite specific examples of situations in which your instructor has not performed up to expectations so you have a solid foundation for taking her out of the instructor position. Susan’s suggestion that perhaps there may be another position in you facility that your instructor could pursue.