In 25 years of practice I have never experienced this. Finally decided to fire a difficult client (drama, late on compensation, non-payment for late cancellations and verbally abusive)and now she is threatening to ruin my career by writing about me on the internet among other things. Does anyone have any experience with this or advice????
One person is not a big deal. You will never make everyone happy and there are always going to be a few who will complain and blame the trainer for their failure. I don’t want to go to deep into this issue because everyone is different and we all had different experiences with cases like yours. The bottom line is, not to worry to much. If you have been in the industry for 25 years, that alone tells a lot about you and your professionalism. I’m sure for every one who complains, there are many others who have a lot of positive things to say about you and that is where you need to focus your energy.
I have let clients go in the past because of the same reasons you have mentioned. Once I let them go, I really didn’t waste to much energy on them and their thoughts because I had given them everything I could while they were still with me. One person cannot take away from you 25 years of hard work and positive attitude, unless it has happened in more than one instances (track record).
I hope this helps.