Group Fitness Instructors: Have you ever overheard members talking smack about your class in the locker room? What did you do?
It’s bound to happen. In addition to the excellent responses given, I would add that you might want to just listen carefully to determine if there are any valuable comments that you can act on. Otherwise just let it go. Becoming defensive or getting into a debate about issues will likely not lead to a productive conclusion.
Take care.