Following up with clients after they are finished training with you
I sell personal training packages & I usually follow up after the client is on their own asking them how things are going etc. Most of the times I get answers or questions back, which Im happy to deal with. Does anyone follow up with those particular clients that you haven’t seen since your last session in the gym? I knew this was going to be the case from day one with this one particular client. It been weeks no sign of her in the gym at all. What would you do?
Hi Joan,
My comment to you didn’t go through so I am answering here. I would let it go. Some people find it easier to ignore us instead of responding to us. I wish all people would feel comfortable enough to be honest and communicate their feelings with us better. This does not reflect on you in any way. I would throw all my energy into helping people who want and appreciate our help. I feel your frustration. Times like this call for self care with meditation and something you enjoy. This client may have been pushed too early or may have another issue to handle.
Thank you,
Natalie ~
Personal Trainer ~ NAPS 2 B Fit…
https://naps2bfit.com