I sell personal training packages & I usually follow up after the client is on their own asking them how things are going etc. Most of the times I get answers or questions back, which Im happy to deal with. Does anyone follow up with those particular clients that you haven’t seen since your last session in the gym? I knew this was going to be the case from day one with this one particular client. It been weeks no sign of her in the gym at all. What would you do?
I always follow up with my clients within the first two weeks after they have finished they’re sessions with me. I know all about everything you mentioned in your response. I will rephrase my post. After the first or second follow up, I sent her a text twice she didn’t answer it. She has not been in the gym since 1/8/19, should I contact her again? I am feeling like it will be a waste of my time at this point. Does anyone ever feel this way? I hate feeling this way. I want her to be successful, but she was unambitious from the start & I think that is just her personality. You know some people think by getting a trainer they will be all set, which on our behalf you have given them a workout design that is best for them and they should be all set if their mindset is ready. If they don’t have the motivation to continue on their own, its really not our fault & I never have that happen. I am very successful at what I do, but when you get that ONE person it bothers you, at least me anyway. Thank you