I sell personal training packages & I usually follow up after the client is on their own asking them how things are going etc. Most of the times I get answers or questions back, which Im happy to deal with. Does anyone follow up with those particular clients that you haven’t seen since your last session in the gym? I knew this was going to be the case from day one with this one particular client. It been weeks no sign of her in the gym at all. What would you do?
Hello Joan Thompson,
You use the word “finished”. When a client is finished training with me, I let them go and I stay in loose contact with friendly conversation on the chance we bump into each other. For those who mention working with me later, I contact them in a timely manner using their preferred form of communication. There is a fine line between helpful and pushy. I do my best to remain professional and available for clients when they are ready. I find that setting good examples and staying friendly gets them to come around. Some people need a few years, so, patience and understanding are paramount.
You also say “ I knew this was going to be the case from day one with this one particular client.” In that case I am upfront and honest about the relationship this client wants to have with me. Many times they want temporary guidance for an independent healthy lifestyle.
It is never too late, either; especially, at six weeks.
Personal Trainer ~ NAPS 2 B Fit…