My clients pay in advance before attending, PT sessions or Boot Camp. It’s a financial commitment as much as a physical/mental commitment, with a % ( one hour PT fee) refunded if they decide not to attend before session starts… No refunds once program starts.. Only # of sessions left will be credited and used at a later date.. Financial arrangements are available.
It takes money to run a business all year.. If you only charge when people show up, you may not have a business for long..
Long term clients receive financial breaks, specials and reduced fees for bringing in new clients. Getting results and referrals by word of mouth is how the business keeps going. Can’t do it without them..
In 2012 there will be more financial incentives to keep more clients long term until they reach their fitness goals..