If you present it to your client as a contract, whatever number of sessions you have arranged, then, except for agreed upon extenuating circumstances, your client is responsible to pay for the appointment. Hopefully it will be a good motivation for your client to show up for all scheduled sessions!
Hi Sharon. I’m not a group fitness trainer but I do train athletic teams, small group of athletes and regular fitness clients, and pairs. I think that there are definitely benefits to both the me as the trainer and to my clients by having them pay for a specific number of sessions upfront. A steady income stream and the certainty that if I take the time to show-up for a “class” that I am guaranteed a certain amount of income to cover my expenses etc, and for the clients a reduced per session rate. A win-win!
I hope this helps.
For my one-on-one training, I ask for a pre-pay for initial packages of three sessions which includes the assessment. This is my ‘getting to know you’ arrangement. After that, I bill my clients based on the number of sessions they had during the month. I have done this for all the time I have been in business, and it worked well for that scenario.
When I teach MELT in small groups as a course of six sessions in length, I have them pre-pay for the entire course, and if one person does not show up for one of the sessions, then this session is forfeited. However, I only teach few of theses courses per year, and most of my business is individual training.