I suspect you are not on the correct website. This here is a site for fitness professionals, not a health club.
It sounds to me that you have signed up for a health club that has more than one location. Whether you can use your membership at several fitness center locations depends on the club, and I would just call them and ask there.
Good call Nancy. I did not notice the Silver Sneakers. Silver Sneakers can be a little different at each gym. I know that they try to get every gym to do as much as they can. But it is something that is negotiated at each facility. Some only have a few classes that are Silver Sneakers eligible. And some allow full access to the facility. I have seen Parks and Rec centers that only one of several facilities offered Silver Sneakers access. And YMCAs that offered it at all of their centers in the state. So you will have to check on it. I am fairly certain that there is a website that lists all of the Silver Sneakers facilities in the country and the level of access at each.
Have you gone to the website. www.silversneakers.com ? And I recall a client telling other clients about the listing of gyms around the country because they travel quite a bit.
And thanks Nancy for the assist.