client refusing to set goals
In prep for 2015, I am setting goals with my clients. I approached a client and she said she does that in her personal life. She was very rude about it, like I was asking her something inappropriate, when in reality I am just doing my job. I asked her again, “are you sure you don’t want to set any fitness goals in here?” And explained that setting specific goals can help me, help her reach her goals. And she rudely responded no, I think you know what my goals are. I left it as is.
I work in a private 1 on 1 studio. She came to our studio for weight loss and has been making progress. I’m just so appalled at how rude and put off she was about me reevaluating her goals
Hi Hillary,
I wouldn’t worry too much about it. Asking people to do anything extra these days in like pulling teeth, but there’s no reason for her to be rude. What you’re trying to do for her is a good thing & would benefit her. Some people don’t get it & she obviously doesn’t. If you need her as a client, I would just keep working with her & let her make her steady progress and leave it at that. And if she starts complaining down the road about not being happy with her progress for whatever reason, I would be quick to remind her of this conversation. However, if she’s a toxic client who drags you down in any way, this is a good opportunity to cut bait. Good luck Hillary!
Paul Thomas
www.homeworkoutguy.com