In prep for 2015, I am setting goals with my clients. I approached a client and she said she does that in her personal life. She was very rude about it, like I was asking her something inappropriate, when in reality I am just doing my job. I asked her again, “are you sure you don’t want to set any fitness goals in here?” And explained that setting specific goals can help me, help her reach her goals. And she rudely responded no, I think you know what my goals are. I left it as is.
I work in a private 1 on 1 studio. She came to our studio for weight loss and has been making progress. I’m just so appalled at how rude and put off she was about me reevaluating her goals
There are a couple of ways you can handle this:
-refuse to train her and/or pass her to a different trainer.
-Every few weeks do an assessment on her to see if the program you have in place is working (assuming she wants to lose weight and improve her overall fitness level) and adjust it if needed. Eventually she will start feeling better and be more open to your suggestions. Sometimes if you want to work with a client and really want to help, you have to find different ways of approaching them. Give it some time until she becomes more trusting of you and open her mind. Direct approach is not always the best strategy with some people, but there are other ways to have them follow your lead. Time is your best ally here.
I hope this helps.