Client Goals Attained
In this case, I would perform the same consultation I do when starting with every client. There may be something more the client desires. There may be some things to fix, like mobility or stability issues. Some clients hit their goal, cut ties, and celebrate. Others will find an excuse to stay with you, whether they want to keep going, or they’re simply afraid they’ll revert back to their old ways if they don’t have your guidance.
If you want to retain a client from a business perspective, you can push the client to do more. And sometimes, that’s why they hired you in the first place, so don’t feel bad about it. Lose more weight, run a road race, run a longer race, try a sport, drop a medication, etc.
The only way to find out is to sit down with your client. In the end, it’s what is in the best interest of the client.
Hi Kurt,
It’s up to the client. When my clients attain their goals, I usually have a conversation with them and ask them if they have any new goals in mind. If clients have been compliant and pushed themselves to reach their goal(s), chances are they’ve grown to appreciate a good challenge and they’ll look forward to a new one. I try to give them some new ideas and if they express an interest in setting new goals, I perform another assessment and design a program that will help them reach those new goals. If not, I make sure they maintain their current fitness level until they decide what to do next. They may not have new goals in mind and may just want to maintain, which is a goal in itself. Clients who aren’t even willing to continue and train at a maintenance level may put their health and fitness on the back burner where it was before they began training, in which case you will likely hear from them again even if you’re parted ways.
The client usually knows what he/she wants, which takes a lot of pressure off me. If my clients are happy, then I’m happy too.
Best,
Harris
Hi Kurt,
I would ask the client what he wants.
Regardless of the client’s goals, you would have assessed and design a program which combines the wants and needs. If the goal has been reached, then the client is aware of this as well, and I would assume that he or she would even initiate the conversation.
Unless, of course, you want to ‘shake and depart, in which case you have to tell the client.
Karin Singleton
www.meltnc.com