I looked into your account and it shows that your membership has been cancelled already. Unfortunately you cannot cancel a membership on your own, but we will be more than happy to assist you.
I apologize if we did not get back to your voicemail or email address immediately. If you ever need to contact someone directly at IDEA please feel free to contact me moving forward. My phone number is 800-999-4332 ext. 287 and my email address is [email protected]. Contact me if there is anything I can ever do for you!