Anyone else having trouble with Client Share?

Question

719 viewsJuly 31, 2016

0

Christine 0 July 31, 2016 0 Comments

My Client Share is not properly sending articles. It stops after I select “Share”. Anyone else having this problem or know how
to fix it?

7 Answers

1 2 Next »

score 0 · Answer 1

Hi Christine,

Thanks so much for bringing this up. I was able to replicate the issue and it should get resolved in the next few days.

Thanks so much,

Jason
IDEA Health and Fitness Association

score 0 · Answer 2

Thank you, Jason. My client received what I sent (and I also sent a test article to myself and received it). However, the program does not appear to finish the process of sending when you’re in Client Share (and no confirmation appears).

Thanks again for helping to resolve the issue!

Christine

score 0 · Answer 3

Hello Christine Hales,
Thank you for asking so the situation becomes resolved. Thank you, once again, IDEA staff.
Take care,
Natalie aka NAPS 2 B Fit.

score 0 · Answer 4

I have been copying the link to the article directly and then pasting it. That seems to work when clientshare doesn’t.

score 0 · Answer 5

Thank you for bringing this up as I’ve also called about it and seems to be an on again/off again problem. Thanks Jason for your help with this.

Anyone else having trouble with Client Share?

7 Answers

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