The session was challenging for me as one client was at a beginners level and the other more advanced. I charged them both my customary hourly fee. I understand that some trainers offer discounted prices for training 2 people together. Should I feel obligated to offer a “special rate” in order to keep these clients? I got the impression that they thought they would be getting a discounted rate.
This has happened to me as well. Not very often, but it has. In cases like yours, I would let the friend train with my paying client, but at my client’s level of intensity and comfort zone. Although I feel very comfortable training clients who are in different fitness levels at the same time, in situations like yours I focus on my paying client and if the friend wants to participate (after signing a waiver) she will have to play by those rules. After the session is over, I explain to the guest that if he/she wants more individualized sessions or training they will need to have an assessment done, so I can determine their level of fitness/limitations and come up with a program that would be more appropriate for them. Also, if they still want to workout together they will have to pay the rate I charge for training 2 people together.