The session was challenging for me as one client was at a beginners level and the other more advanced. I charged them both my customary hourly fee. I understand that some trainers offer discounted prices for training 2 people together. Should I feel obligated to offer a “special rate” in order to keep these clients? I got the impression that they thought they would be getting a discounted rate.
Has happened to me many times and I’m almost always say yes. However, the newer person needs to be a similar ability level as I am left with no time to prepare for different approaches (very comfortable with two varying levels if I know ahead of time). I also take a couple minutes to get general information for the newer person before saying okay. There is a danger here of the clients not understanding the work that goes into planning and that you are not just giving them an “exercise session.” This is a personalized experience focused on their specific goals and specific physical limitations and needs.
In terms of pricing, I usually charge each person less, and Karin is right, typically that approaches a total of 50% higher (i.e normal rate of $80 each person is charged $60 for tandem).
You should never feel obligated to do anything. Your worth is your worth. If you establish what you’ve worth and charge accordingly then you are operating a business. IF you feel you need to offer a discounted rate in order to keep their business make them commit to a package.
I hope this helps, if I can clarify anything please let me know.