a client complain that she/he injured during her/his last session. What shall I do?
Marie-Pierre: Communication is the key here. Try not to be defensive, nor apologetic, but instead be direct and factual. Ask key questions as to what the client is experiencing so that this can help you, and the client, determine the difference between ‘injured’ and ‘post-exercise soreness’. I would recommend that the client go see his/her physician, and follow-up with you on the findings.
Good luck.
LaRue, CSCS
www.lecfitness.com
[email protected]