Universal Secrets to Client Retention

by Mary Bratcher, MA

Description

Everyone knows that it is far more difficult to attract a new client than to keep a current one. Yet, client retention problems are consistently one of the greatest challenges for fitness professionals and fitness business owners. This revealing video will help you discover what kinds of things you may be doing that inadvertently contribute to client retention issues and learn what you can do to deliver the three essential things that every client wants.
By Mary Bratcher, MA

Additional Content

Session Handout: Download PDF

Session Handout: Download Powerpoint

Video Chapters

1. Introduction Play
2. Mistake #1 Being the Expert Play
3. Mistake #2 Blurring Boundaries Play
4. Mistake #3 Shaky Business Operations Play
5. Three Things Every Client Watns Play

About the Presenter

Mary Bratcher, MA

Mary Bratcher, MA IDEA Author/Presenter

Mary Bratcher, MA, is a certified life coach and co-owner of The BioMechanics in San Diego, California. She holds a master's degree in psychology; and for over a decade, has used principles from p...