|2.||Key Objectives for Session|
|3.||Loyalty Builds Business!|
|4.||Advocate, Apathetic or Assassin?|
|5.||Universal Keys to Excellent Service|
|6.||Creating a Successful Environment|
|7.||Efficient and Effective Communication|
|9.||Define Your Role and Impact|
Nicki Anderson has owned and operated the award-winning Reality Fitness, Inc. since 1991. She is the health and fitness columnist for Suburban Chicago Newspapers and Naperville Magazine, and has autho...