|2.||Key Objectives for Session||Play|
|3.||Loyalty Builds Business!||Play|
|4.||Advocate, Apathetic or Assassin?||Play|
|5.||Universal Keys to Excellent Service||Play|
|6.||Creating a Successful Environment||Play|
|7.||Efficient and Effective Communication||Play|
|9.||Define Your Role and Impact||Play|
Nicki Anderson has owned and operated the award-winning Reality Fitness, Inc. since 1991. She is the health and fitness columnist for Suburban Chicago Newspapers and Naperville Magazine, and has autho...