Often, the group fitness and personal training departments operate independently within a business. But what could happen if both departments work toward a common goal? Would the end result create a better experience for the member, an increase in member retention and a happier employee? As the vice president of fitness for 24 Hour Fitness clubs, Ingrid will share her vision and a few of the best practices she has implemented that have created a unified and successful fitness team.
By Ingrid Owen