SKU: C910325CEC
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As fitness business owners, we all can agree that you need a good menu of services to draw and retain clients and members. While many fitness facilities offer this, what will set you apart from your competitors is amazing customer service. This lecture will provide many keys to unlocking your business potential through customer service.
Available Course Credits
Learning Objectives
- Understand the link between great customer service and perceived value.
- Learn to differentiate your business through service excellence.
- Discover the universal keys for business success.
- Discuss how to create an environment for success.
Course Procedure
- Enroll in the course.
- View the course content.
- Take the test. (You must score 80% to pass. If you do not pass, you may retake the test.)
- Print your certificate of completion.
Course Content
| Universal Keys to Business Success | Video | |
| Universal Keys to Business Success | DVD | (Shipped version only) |
| C910325CEC | Test |
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