Team Development: The Perfect Member Experience

People: Leverage your perfect team and create excellent customer service.

If you had only one chance to make a good first impression, you wouldn’t want to blow it by providing potential clients with a subpar initial experience. Yet, a shoddy introduction and a useless tour followed by a hardcore sales pitch are what people sometimes get when they walk into a fitness facility.

Member Only Article

Already a member? Log In
This full article is available only to certain IDEA member levels. Upgrade or become a Program Director or Business Member today to get instant access to this article and thousands others.
Log in with your login (e-mail and password)
Log in with your login (e-mail and password)
View all questions