Protect Your Online Reputation
by: Cathie Ericson
Don’t let a negative Yelp review or a social media storm ruin your facility’s good name.
It’s great when a client or a member tweets a positive comment (that gets retweeted!), or when you get new business thanks to good reviews on Yelp. Unfortunately, however, that isn’t always the case. Angry or otherwise unhappy customers use the Internet as an instant
outlet for their gripes.
IDEA Fit Business Success, Volume 1, Issue 3
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