When you have an important point to make, try to convey it by keeping yourself out of the picture.
Example: When people say, “I think it would be best to spend more time on this project,” it sounds like they’re talking about themselves. Leaving out “I think” puts the focus on the idea instead of the person making it. Source: Communication Solutions, August 2001
A psycholinguistic research project reports that it takes 48 percent longer for a person’s mind to understand a negative statement than a positive one. Source: Dr. Wayne Dyer, William Morrow & Co.
Your days are incredibly busy, but are you and your staff managing your time maximally? One way to help recapture lost minutes is to make a list of small fill-in jobs that staff can tackle when they have a few minutes to spare. Having a list of quick jobs handy—such as organizing the free weight area, tidying up the front desk, cleaning up abandoned reading material, wiping down machines and equipment—can help maximize staff productivity and eliminate wasted minutes. Source: Communication Solutions, August 2001
- Hold yourself responsible to a higher standard than anyone else expects of you. —Henry Ward Beecher
- Success is simple. Do what is right, the right way, at the right time. —Arnold H. Glasow
- A problem well stated is a problem half solved. —Charles F. Kettering
- Leadership is taking people to a place they have never been before, to accomplish something they have never dreamed possible. —Peter B. Stark
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