Frequently Asked Questions

Frequently Asked Attendee Questions

Find answers to eveything you need to know about IDEA Personal Trainer Institute—EAST.

  1. Online: Visit this link to sign up today!
  2. By Phone: (800) 999-4332, ext. 7; Outside the U.S. and Canada: (858) 535-8979, ext. 7.
After you purchase your registration online, another window will open providing you with a personalized link which you may choose to share with your friends. If at least three of your friends buy an IDEA registration to the same event as you purchased using your personalized link, you will receive a refund of the registration fees you paid to the credit card you used to purchase your registration within 90 days after the event.
For a discount on group registrations please contact IDEA Inspired Service at (800) 999-4332 ext. 7 for assistance.
IDEA Business Members receive the discounted member price on unlimited registrations for conference and preconference sessions. Please contact IDEA Inspired Service at (800) 999-4332 ext. 7 for assistance.
Registration hours:
  • Thursday, March 30: 7:30am - 7:30pm
  • Friday, March 31: 7:00am - 6:30pm
  • Saturday, April 1: 7:00am - 6:30pm
  • Sunday, April 2: 7:30am - 12:45pm
No, because of safety concerns we cannot allow any other type of equipment (wearable, portable) other than the equipment that IDEA has provided in the conference session(s).
When you apply to be a part of our Assistant Work-Study (Volunteer) Program, you will be given a complimentary registration to the event in exchange for 12-16 hours of service during the event.

Volunteers could be asked to do a number of different tasks while on shift, which will be half of each event day. During the rest of the day, volunteers are free to attend educational sessions on a stand-by basis, meaning that paid attendees will enter first, and volunteers will enter second. Volunteers receive CEC’s and anything else paid attendees receive.

Additional information and the Assistant Work-Study (Volunteer) application can be found at www.ideafit.com/assistant.
Once on-site, you will want to make sure you have your registration confirmation, picture ID, a printed copy of sessions, water (bring a bottle and refill it at the water stations), snacks, a sweatshirt (sometimes the rooms get a little cool, especially after some exercise), a yoga mat (for mind/body sessions), a notepad and a pen or pencil, business cards for networking, the conference brochure (if you want to change a session) and session handouts.
Unfortunately, other than your hotel room, there are no shower facilities available to attendees in the hotel. Restroom facilities throughout the venue can be used for changing clothes, if needed.
Session handouts will not be available at the event. Attendees should print the handouts they need. Session handouts will be available to print at least 2 weeks prior to the event. To print handouts, click on Session Handouts. If you decide to change classes on-site, we will have Session Handout Printing Stations available throughout the conference venue.
Your proof of attendance and CEC credits are on your CEC certificate, which you can access anytime after the conference at www.ideafit.com/myeducation.
Workouts do not qualify for CECs. They are designed to be just that, a workout. No CEC-able education is associated with them.
The credits you can earn at this event are recognized by the following agencies: ACE, ACSM, AFAA, BOC, NASM, NFPT, NSCA, W.I.T.S., Cooper Institute, NETA, NESTA, and NFPT. If your certification agency is not listed, simply check with the agency to see what credits it allows.
You can earn up to 21 CEC hours by attending the full event and even more if you attend the preconference sessions. That’s enough credits for your certification renewal! (Please check with your specific certification agency for their renewal criteria).
CECs are assigned by the certification agency, not IDEA. Certification agencies base credits on the education provided and presenter qualifications. If you would like to attend a different session that is offering CEC credit, simply make the change online to your schedule prior to attending the event, or to make changes to your schedule on-site, visit Attendee Registration.
Generally, you’ll receive one CEC per contact hour for workshops and lectures. If you attend a 2-hour workshop, you’ll receive up to 2 credit hours. We are in the process of getting approvals from each of the agencies above and will post the credits in session selection as soon as they are available. That way you’ll know exactly how many credits the session you are interested in attending is approved for by your certification agency. Check out how many CECs were offered at last year’s event here.
Yes, at the end of the preconference session you’ll receive a Certificate of Completion that will include the number of CECs for attending. Make a copy for your records and send a copy to your certification agency.
You need to be at least 18 years old in order to attend the IDEA Personal Trainer Institute. In response to attendee requests and to preserve the educational atmosphere of the convention, children under the age of 18 are not allowed in sessions, even to observe.
Service animals are only permitted if proper documentation is presented upon request. Service animals will be asked to be removed if they are not under control (including but not limited to barking, not being restrained or not being housebroken) per ADA guidelines. We would like all attendees who suffer from pet allergies to be aware that when necessary, service dogs will be permitted. If a service animal is causing your allergies to worsen, please visit Attendee Registration for alternate accommodations.

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