Cancellation Policy for IDEA Conferences

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If you attended an IDEA conference, but were not satisfied, you may receive a complete refund. To request a refund it must be in writing. Please state what the issue was.

If we receive your cancellation notice 30 days prior to an event, the administrative processing fee is $100. There will be no refunds allowed after that date or for no-shows. You can cancel anytime prior to the event and a credit will be issued that can be used towards a future conference. Credits issued will expire on December 31 of the following calendar year.

We've made it easier to switch names on event registrations at no charge—If you can’t make it, you may send a colleague in your place by contacting IDEA member services at least 7 days prior to the event (switches are subject to a fee increase based on member status).

IDEA Member Services: 800.999.4332, ext. 7 (toll-free) or 858.535.8979 ext. 7
IDEA Member Services e-mail: member@ideafit.com