If you teach group exercise long enough, you’re bound to encounter the group exercise diva. The diva’s behavior tends to create a negative experience for the majority of attendees. Unfortunately, the instigator often goes unchecked, which can lead to higher attrition rates and less class participation. As an instructor, you are responsible for controlling your class.
One of the most common pitfalls I find with program managers is that they tend to focus on outcomes, or final products, and forget about the processes or action steps that need to take place in order to reach those outcomes. In many instances, program managers are driven by the club’s key performance areas, such as month-end results (i.e., trainer revenue, number of completed sessions), and their focus is fixed on those bits of data.
Today’s fitness facilities offer a dazzling variety of activities, exercises and subspecialties. But all this diversity can make it difficult for fitness directors to evaluate instructor performance and safety, especially when it comes to a detail-oriented method like Pilates. Even if you don’t possess a strong working knowledge of Pilates principles, you can still make sure instructors are providing a high-quality Pilates experience for members. This article covers basic assessment concepts and provides a comprehensive evaluation checklist.
Group exercise directors face a variety of challenges and are often forced to make tough decisions. Case in point: choosing which instructor gets to teach a particular class. Many instructors do not have a clear understanding of the director’s decision-making process, and their confusion may lead to hurt feelings, animosity and tension among the team. This article will look at both ...
Retention, membership, sales, customer service--these terms are used frequently when describing the various aspects of running a successful fitness facility. One term not heard as often, yet of equal importance, is corporate culture.