This column provides trainers with practical ways to approach common business obstacles using a coaching strategy called gap analysis. A gap analysis helps people identify where they are currently with regard to a situation, where they ultimately would like to see themselves, and what steps they must take in order to bridge the gap.
Welcome to part three of our five-part “Crash Course in Excellence” series with takeaway strategies. This article explores performance reviews in the fitness environment, especially the often overlooked piece of the puzzle called “bilateral evaluations.”
Have you ever wondered how to offer your personal training staff effective, ongoing quality education that will meet your departmental goals and their professional growth desires without crippling your budget? A Quarterly Education Program (QEP) is an educational syllabus offered in-house on an annual basis that addresses those needs and more!
In today’s economy, consumers want preventive care and other value-based investments, according to the 2010 International
Spa Association (ISPA) Trend Watch based on industry research. “[Spa goers] want tangible results and information that will
improve their quality of life,” said ISPA president Lynne McNees. Trends of particular interest to mind-body movement professionals include stress reduction programs like meditation to promote health, and partnerships with other organizations such as hospitals and hotels to offer wellness programming.
With cold and flu season underway, and the added threat of H1N1, it would be wise for fitness facility owners and operators to take extra precautionary measures to protect their staff and members from exposure and infection. Fitness facilities can be breeding grounds for bacteria, and it is no easy task to keep equipment and facilities germ free—or to convince members to adhere consistently to proper hygienic practices.
People loudly chatting on cell phones, empty water bottles left on equipment and used towels littering the locker room floor. These are just three examples of members showing poor gym etiquette. The good news is that you can do a great deal to promote and enforce appropriate etiquette, thereby keeping clients happy and encouraging long-term member retention.
As a group fitness supervisor, you’ve worked hard to earn your spot as a leader. Perhaps it was your industry experience, your sparkling personality or your connections with the right people that landed you in a position of authority.