n When providing feedback on an
employee’s behavior, describe the behavior and include the impact it has on you and/or the department. State honestly how the behavior makes you feel: “I feel angry when you arrive
late to our meetings.”
n Focus on specific examples as they relate to the action.” “When you are late it causes a delay in the meeting and we don’t end on time.”
n Don’t imply that you know why the
receiver is behaving that way:
“You’re trying to make me angry.”
Business professionals are always talking about the importance of networking to grow your business. This marketing tactic is especially critical in the personal training industry. Since this business is a face-to-face, service-oriented one, the most effective marketing initiatives will always be face-to-face encounters.
The most obvious benefit of a newsletter is its marketing power: You can gain exposure by using it to promote your training services, advertise special events and sales, lead clients to your Web site and sell products. A carefully crafted newsletter also plays a key role in building solid relationships with clients.
As a personal trainer you take pride in your ability to motivate and inspire your clients to new levels of fitness, strength and self-esteem. Have you ever considered exactly how you do this? Is it your choice of words? Your tone of voice? Is it your timing (cadence of delivery)? Have you noticed that a key phrase works for one client, but not another? Or it works the first few times, then sounds trite or overused?
At the 2002 World Fitness IDEA® convention, held this past summer in San Diego, the hot topic among attendees was teaching older adults. As all of this year’s IDEA award recipients emphasized in their acceptance remarks, not only is it cool and fun to teach the older-adult population, but it’s prudent as well. With the baby boomer wave cresting, teaching older adults really is an investment in your own future!
Our job is to find ways to reach out to these back-row participants while still giving our seasoned students what they have come to expect. Here are some proven practical strategies that can help you extend a hand to even the most timid participants. ‰ Supplement to November-December 2002 IDEA Health & Fitness Source