Just a few months ago, an 8-year-old boy had a 2-year-old bike collecting dust in the garage. His mother’s efforts to get the boy to ride were met with much resistance. So many other things came more easily for him; he simply was not eager to try this challenging activity. His mother was convinced his first wheels would be those on a car.
The boy became more frustrated every time his mother encouraged him to try riding. She too began to get apprehensive. If he fell, the mishap was of course all her fault.
You’ve heard the story before.Your new client has decided to start working out.As she tells you her goals, you discover that she has never been successful at any program,
and your health club is her third stab at making a lifestyle change. She explains that something always seems to get her sidetracked.This time, however, she knows it will be different.
When talking to her about the commitment it will take to change her lifestyle, you get the distinct impression that she was really hoping you hadamagic wand you could wave over her and transform her life. Sound familiar?
Is teaching your class a no-brainer? Do your participants readily comprehend your ideas? Effective communication begins and ends with you. If your cues aren’t being understood, the problem may lie not in what you are saying, but in how you are saying it.
A great reason to attend one of IDEA’s three conferences this year is the outstanding networking opportunity. New research has found that entrepreneurs who want to enhance their creativity should mingle more and reach out to people they don’t know.
Brain-based research is revolutionizing teaching and learning. We have learned more about the brain in the past two decades than in all recorded history. However, all that knowledge is useless unless you know how to apply it. Learn how to implement brain-based theory in your own staff training and watch comprehension and follow-through improve.
Q:The teacher before me is running late again. Our back-to-back classes have only 10 minutes between them, and now my class will start late. What should I do? Barge in? Wait? My class participants expect me to do something. I need advice for handling this problem immediately, when the director isn’t around.
If you've followed this column since January, you've read about how savvy managers increase efficiency and avoid burnout by establishing work-related boundaries for themselves and their stuff.
This final article in a series of five provides practical solutions for creating boundaries with three common categories of customers. When you skillfully reign in your most challenging and picky patrons, you boost productivity and strengthen customer ties. Here’s how to do it.
n When providing feedback on an
employee’s behavior, describe the behavior and include the impact it has on you and/or the department. State honestly how the behavior makes you feel: “I feel angry when you arrive
late to our meetings.”
n Focus on specific examples as they relate to the action.” “When you are late it causes a delay in the meeting and we don’t end on time.”
n Don’t imply that you know why the
receiver is behaving that way:
“You’re trying to make me angry.”
Female fitness managers and program directors: Have you found that
mentors have helped you? Other business women have. A new survey looked at the role that mentors play specifically in a woman’s career success. The “Importance of Mentoring in the Workplace,” a CareerWomen.com QuickPoll, reveals that the majority of women (62%) have a formal or informal mentor—someone who has influenced their personal and professional development and contributed to their career success.
Business professionals are always talking about the importance of networking to grow your business. This marketing tactic is especially critical in the personal training industry. Since this business is a face-to-face, service-oriented one, the most effective marketing initiatives will always be face-to-face encounters.