Surmounting Industry Challenges
Portrait of an Industry:
The First Industry-Wide Work Satisfaction Study of Fitness Professionals
W H AT M A K E S P E O P L E E N J O Y THE WORK THEY DO? Is it solely the money
they earn, or do other factors have greater impact on job satisfaction? Social scientists have been intrigued by these questions for most of the past century. As we enter the 21st century,...
BY CINDY SCIBETTA
How to Ask for --and Get-- a Raise or Promotion
Because asking for a raise or promotion can be daunting, many people spend hours worrying about it. They plan-- even role-play--how they will approach their supervisor. Maybe they start to ask their manager many times, only to make up excuses on why now is not the right time. Then they go home to stew over the issue, tell...
Your questions answered by industry peers
"How do you take care of clients when you are unavailable?"
programs so they are not lost when they are on their own. I always give at least two weeks notice when I will be away. While away, I stay in touch with my apprentice as much as possible to ensure that all is going well. If necessary, I give my clients a call to motiva...
I have a new boss. I don’t yet know exactly how he thinks or what he expects from me. Sound familiar? Even if the organizational structure at your facility has not changed recently, you may have wondered exactly how and what to communicate to your manager or boss.
Did you know that innumerable teaching opportunities exist beyond the conventional health club setting, which caters mostly to the already fit? The truth is that moneymaking options for group fitness leaders are plentiful—if you are motivated to move beyond the comfortable limits of traditional facilities and if you widen your clientele to encompass those who are less fit.
You Want to Personal Trainer!
HERE'S A SIMPLE SEVEN-WEEK PLAN ON HOW TO PAINLESSLY MAKE THE TRANSITION FROM GROUP FITNESS INSTRUCTOR TO PERSONAL FITNESS TRAINER.
By Chalene Johnson
hrough hard work and perseverance, you have obtained the education and certifications to teach several kinds of group fitness classes. Over the years, you have stayed upto-date with group fitness guidelines...
exist to service customers.
By Kathie Davis and Patricia Ryan
Stay on top of the current needs of clients and businesses.
Successful personal trainers will tell you their success is due to a combination of people skills and business skills. The "technical" skills of excellent program design are assumed, these trainers explain; but being able to relate to client...
By Gregory Florez
Envision Your Web Site
n the January "Online Trainer" column, we addressed five critical questions to ask before deciding whether you need an Internet presence for your personal training business. In this issue, let's examine what those entrepreneurial trainers ready and willing to take the dot-com leap need to know to get started, including: I what makes a ...
How well do you serve your clients? Here are 20 ways for you and your business to provide outstanding customer service.
Customer Service on a Platter
By Sherri McMillan, MSc
A few years ago an elderly gentleman walked into the gym where I worked and claimed he had never exercised a day in his life. Surveying the spread of our facility, the portly individual explained how he finally decided it wa...