538: Crafting a Contagious Business Culture

Time Block M - Sunday, 9:10-11:00am
Presented by: Derek Vandenbrink, MA
Session Format: Lecture

Does your business culture encourage or discourage your trainers? An environment that promotes enjoyment, performance and support not only prevents trainer attrition, but significantly enhances the member experience. Discover the elements that are essential to creating a contagious culture of cooperation and quality customer service. Walk away with clear direction on how to craft the culture that will best serve your staff and members.
By derek vandenbrink

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Derek Vandenbrink, MA

IDEA Author/Presenter