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Home » IDEA Answers » What can personal trainers do to generate client referrals from the medical community?
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Question asked by Sandy Todd Webster 399 days ago

What can personal trainers do to generate client referrals from the medical community?

Personal TrainingMedicine/Medical Profession
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Answers (10)

Answered by Joanne Duncan-Carnesciali 348 days ago
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830 Questions Answered, 55 Questions Asked
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I've been very fortunate as far as Idea Fitness Connect and the ACE AARP Trainer Program is concerned.

As a consequence of my experience, completely filling out my profile on IDEA Fitness Connect as well as on the ACE AARP Trainer Program I secured as a client who is an MD. Too, I was put in contact with the Director of Medicare Product Development at a very large managed care organization here in NY and my company has been contracted to provided fitness services to four nursing homes.

I've had success as a consequence of my experience and credentials in addition to having the ability to interview well with prospective medical professionals who seek the services of educated and experienced fitness professionals.

I'd like to add that of the top 20 fitness trends that the ACSM highlight number one is "educated and experienced fitness professionals.

In a nutshell what can one to do get referrals from the medical community? Educate yourself and work hard to put your education into practice.
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Answered by Shawn Fears 302 days ago
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532 Questions Answered, 7 Questions Asked
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check out ACSM's Exericise is Medicine campaign. Thier website is a great resource on how to do just that.
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Answered by Scott Shelley, PT 399 days ago
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There are many factors involved in generating referrals from medical professionals. As a physical therapist and a personal fitness trainer, I have had the opportunity to view this issue from both sides. The most important consideration for a personal trainer is being prepared to demonstrate that you are worthy of taking over the care of a medical professional's patient. From a physical therapist's perspective, I have to be absolutely certain that I am putting my patient in the hands of an individual who has at least a basic knowledge of exercise contraindications for a specific patient population. Depending on the patient's diagnosis, the person may have been in therapy for weeks, months and, in some cases, years. With that in mind, you can understand why a medical professional may be very hesitant to re- lease a patient to someone who cannot demonstrate a through understanding of the patient's specific needs. How does one instill this confidence into a medical professional? As a personal trainer, you must be willing to sacrifice the time and money required to educate yourself beyond the basic certification level. There are many postrehabilitation certifications now available that will give you a basis from which to build a foundation for training special populations. Once you have obtained your post- rehab certification, you are still not truly prepared to begin training individuals who require special exercise prescription secondary to physical limitations. Just as a medical, nursing or physical therapy student is not ready to begin treating patients after completing the academic portion of training, you too will not be ready to safely and confidently handle special client populations right away. To gain experience, commit yourself to working with an experienced postrehab fitness instructor or qualified medical professional to observe firsthand all that you have studied in obtaining your postrehab certification. One great way to gain experience working with patients and potential future clients is by contacting physical therapy businesses in your area and inquiring whether volunteer programs are available. After detailing your credentials, ask if it's possible to speak to the supervising physical therapist of the facility. You will have to volunteer your time, of course, but the experience gained will be well worth the investment. After completing the steps outlined here, you will be ready to begin your marketing campaign aimed toward the medical community. Not only will you feel more confident in your postrehab training skills, but so will your clients and, ultimately, your referral sources.
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Answered by Ann Puckett 399 days ago
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When my husband and I first started our personal training business, we had a rough time getting area physicians to even sign a medical form, let alone actually refer clients to us. It seems that “personal trainer” has a negative effect in the medical com- munity, so we took a different approach. We were having tremendous results with clients, insofar as them losing weight, becoming more fit, decreasing or eliminating the need for medication, improving function, and so forth. So we decided to start sending regular client progress notes to their physicians and asking for input. We also had clients go in for their annual physicals and when the doctors saw the changes —weight loss, improved blood work, increased cardio capacity, decreased blood pressure, and so forth—they started calling us and referring patients to us. Yes, doctors call us! We have now added to our services to include postrehab and medically supervised exercise. (In addition to our personal trainer certifications, I’m an NAAHFRP medical exercise specialist —as is our business partner, Maryann Jackson—and my husband is an NAAHFRP conditioning specialist.) Our youngest client is 13 years old and our oldest is nearing 100. We decided on the senior and medically supervised market for two reasons: First, we have a passion for helping people adopt lifestyles that help prevent or slow the progression of disease. Many older adults are plagued with at least one major disease that significantly impacts the quality of their lives. Second, we discovered that many trainers are not happy with the hours they have to work to build their client base—5 to 10 AM and then 5 to 10 PM. With the medical market, we work a 9 AM to 5 PM schedule, which allows us to have a rich personal and family life. Most people over the age of 40 have or are at risk for at least one major medical condition, such as heart disease, diabetes, arthritis or osteoporosis. Once diagnosed, they are treated by the medical community with medications and/or therapy. In most cases, patients are told to exercise to help treat or prevent progression of a condition. But there is a lack of service after being discharged from the medical community. There is a tremendous need for qualified fitness professionals to guide patients from medically supervised exercise programs to independent maintenance exercise programs.
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Answered by Scott Duke 399 days ago
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As a certified chiropractic sports physician, I think the focus should not be “How can I get referrals from the medical community?” but instead “How can I develop a working relationship with a physician who understands exercise?” One way to approach this relationship is by referring your injured clients to the proper medical professionals first. Do not diagnose injured clients and attempt to help them. If you design injured clients' exercise programs around their physical weaknesses, you do a disservice to these individuals. Instead, refer them to the appropriate physician to diagnose their injuries. For example, if a client develops kneecap pain while exercising, do not send the person to a general practitioner but to a sports medicine specialist instead. Then, ask the specialist to assist you in designing the patient's exercise program. With this method, you receive the credibility of a sports medicine specialist and probably prevent your clients from reinjuring their preexisting conditions. Not only do you help maintain your clients' health, but you also add to the services you provide them. In my experience, I find that trainers with the lowest turnover rates are the ones who follow this formula. Trust me, it will come back to you threefold, especially with client retention. Once the clinician has confidence in your skills, he or she will not hesitate to refer patients to you.
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Answered by Maritza Acevedo 348 days ago
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Certifications, education, experience, going out and selling your knowledge. Show professionalism. Dress to interview, show good brochures, prepares well...I think that with so much obesity problems, a lot of doctors are becoming more open minded about the imporance of exercise. But they will send clients to someone that they think knows what they are doing. Do not give up. I have a few "no's" or was ignore before I could get one.

Showing your clients that you really care about their well being is a way to keep them. Showing results is the way to referrals.
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Answered by Karin Singleton 305 days ago
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One of my first jobs was at a local wellness center which is part of a large hospital. As such, I was very much on display, and I was quite aware of it. I conducted myself in the most professional manner, not only to the memberso of the facility but also to my colleagues.

It was actually through my colleagues who made a client referral. The gentleman was a physician, and I soon trained both him and his wife. It did not take long, and he gave exercise descriptions which I had made for him to his patients, and soon he referred patients to work with me.

This really started the success of my business.
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Answered by Danielle Vindez 162 days ago
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I tried everything in the book to reach the Medical Community and it failed. Exercise is Medicine is a good resource but it does not get you in the door. It is not what you know but who you know.
I have found (as Karin above), that working for a local hospital in an adjunct program gets you exposure that can grow into something career building. This work came to me via a mentor who I had worked with years earlier. One might just luck out on farm letters send to doctors and other professionals, as suggests Exercise is Medicine, but that is not one's circle of influence. Spending time in our circle of influence is alot more proactive and productive than spending time building a mountain no one will see.
Figure out what you can control, self and behaviors, and spend the most time here. Indirect control or decisions involving other people's behaviors, I have found, can be less fruitful. The answer is not out there, it is in here. Be true to yourself, to your profession, and your clients, this is your greatest selling tool.
Danielle
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Answered by Susan D'Alonzo 108 days ago
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I too believe it's based on contacts and who you know
I have been trying to get into Kaiser in Northern California forever, it's almost impossible.

I make sure my clients give their doctors my card/brochures
I recently made connections with a Wellness Company which may be promising.
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Answered by LaRue Cook 48 days ago
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Hi Sandy. I realize that you asked this question many moons ago, but since it's still on the site, I figure it's fair game for additional responses :-) Most recently, I've been fortunate enough to have really ramped-up my referrals from the medical and healthcare professional communities. Granted it takes persistence, as well as gaining the confidence of these medical professionals, but in my opinion it's an effort worth making!

I have established a referral program from a pediatric practice, a large physical therapy clinic (actually two), and a registered dietitian. I think that having this type of relationship is WONDERFUL, and helpful not only to my practice, but also to their patients, and my clients.

LaRue, CSCS
www.lecfitness.com
larue.cook@lecfitness.com
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