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Home » IDEA Answers » To pay more at the gym TO workout or NOT workout?...that is the question
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Question asked by Lawrence with Gym Insight 132 days ago

To pay more at the gym TO workout or NOT workout?...that is the question

Business Planning/StrategiesBusiness DevelopmentExercise programming

I have recently read an article about 2 Harvard grads starting a company called Gym-Pact. The concept is to charge motivational fees only. Thus, if you stick to your weekly workout schedule, you will not be charged. If you fail to or leave the "pact" / program for reasons other than injury or illness, then a larger fee will be assessed.

What do you think of this?
Would this be a good program/membership for gyms or personal trainers to promote at the beginning of the year?
What would be the downfalls?
Any suggested pricing?

For the full article go to:
http://www.boston.com/business/articles/2011/01/24/gym_pact_bases_fees_o...

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Answers (8)

Answered by Jason Martuscello 132 days ago
MemberVerified
292 Questions Answered, 5 Questions Asked
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This is an excellent question and concept. Back to behavioral economics with Kahneman & Tversky's Prospect theory. Although, this may makes sense initially, I doubt its long-term success. The reason being is this theory is based on the value of losses and gains relative to the individual. While certainly losing money may be a motivation to act - I believe implementing this plan would require a number of different prices to reflect each individuals value system. For example, losing 20 for missing a workout may inspire me to workout but the clients I deal with could care less. The value from exercise has to outweigh the loss of money. Everyone will ultimately have a price point but to find a universal price point that works for everyone would be impossible.

Excellent Question & Thanks for sharing.
Fuel the Movement,
JM
1 Comment
I agree that finding a universal price point would be difficult.
IF I was to ever seriously consider it as a promotion at my gym, I would just use my 2 set pricing options and not make up a whole new pricing plan.

Thanks for your contribution to this post Jason!
Comment by Lawrence with Gym Insight 131 days ago
 
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Answered by Michael Saiz 131 days ago
Member
968 Questions Answered, 19 Questions Asked
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Hello Lawrence,
Interesting...I have used money as a motivator in the past (from $100 to a full refund of ten sessions) if specific mutual goals were attained, and have had little or no success.
I personally would not have this business concept as the basis of income for a health club.
The "injury or illness" factor could be abused.
On the other hand, this concept would work well on a individual PT/client relationship sponsored/marketed through the facility.
"Dollar for pounds or inches" in the form of membership dues, retail dollars in the facility or gift cards from local merchants would be another type of incentive.

Sincerely,
Michael
1 Comment
Great insight from someone who has actually tested this concept...thanks for contributing to this discussion!
Comment by Lawrence with Gym Insight 130 days ago
 
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Answered by Harris Sophocleous 132 days ago
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776 Questions Answered, 5 Questions Asked
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Hi Lawrence,

I think it's a great idea. There are so many people who join a gym and they just quit going after sometime, but their gym keep billing them anyway. I doubt anyone from the gym call them and follows up with them to see why their stopped coming because as long as they have their CC on their file they can keep charging them. This new idea is great because it holds the people accountable and gives them a reason not to quit.

I actually think that these guys have figure out a way to keep their members motivated and engaged into a healthy lifestyle. If you are going to join their gym, you better be sure that this is what you are looking to get out of that place. Money can be a great motivator for many people. And if you can pay less while you get all the benefits in a gym, then it's a great deal. I personally don't see any downfalls from this idea.

Thanks for posting this question.

Best,
Harris
1 Comment
Hey Harris,

Just to address the your point about gyms calling members who have not attended in a while... Personally, I do. This lack of activity informs me that they are at a very high risk of not renewing their membership. My software tracks these rates as well as all membership activity and then notifies me or my manager to make a connection with the member to see how they are doing and how to get them back in the game with whatever incentive we think they would follow through with.

I think the Gym Pact concept is a great gym business promotion in the beginning of the year when people are pumped up about their fitness commitments but the promotion probably has to be limited to that part of the year...

The only downfalls I see so far is for facilities that are not set up for this type of monitoring. For example, if a member just checks-in for a minute just to show that they were present but not actually putting in some time to workout.

My software that I developed for my gym can actually track this type of activity to see if the member stayed true or was just skimming by... But at the same time, although a 1 minute workout is not sufficient, would a 10 minute workout be?

Thanks for your contribution to this post Harris.

Comment by Lawrence with Gym Insight 131 days ago
 
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Answered by Karin Singleton 132 days ago
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1390 Questions Answered, 12 Questions Asked
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Lawrence,

please note that the link does not work.

I had heard of this concept a while back, and then never heard of it again. I am not sure how one can enforce payments of such a virtual contract.

I think that gyms can do better by creating incentives for members to attend classes or by rewarding gym attendance.

Karin Singleton
www.meltnc.com
2 Comments
Hi Karin,

Thanks for letting me know about the link. I believe it fixed it. In terms of enforcing a virtual contract, my software actually has this capability. It not only tracks all members activity at the gym but can also bill weekly if the member fails to follow through with their pact that week, and will not bill the following week if they are true to their workout commitment.

Thanks for your opinion and contributing to this discussion!
Comment by Lawrence with Gym Insight 131 days ago
Hi Lawrence, when I talk about 'enforcing', I did not mean technical capability. If a person 'signs' on a good will basis, this may not hold up under scrutiny if a person refuses to pay.
Comment by Karin Singleton 131 days ago
 
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Answered by Susan D'Alonzo 132 days ago
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1133 Questions Answered, 19 Questions Asked
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Interesting
I have mixed thoughts about it
I think money is a motivator for most people, however I guess this is a motivator with money

My biggest question would be who's to decide if it's a real medical excuse and how do you determine fitness success? If a person shows up for their "weekly workout" but does a minimal amount of work, who's cheating whom?

I think another way of doing it would be to have a volume package offered.
3 Comments
Susan,

To try to throw out an idea to answer your biggest question - what would your thoughts be on doctor's notes?

Also to address the cheating point, my software that I developed for my gym can actually track this type of member activity by the amount of time that they were at the gym ... But at the same time, although a 1 minute workout is not sufficient, would a 10 minute workout be? I do not believe there is any real answer to this and no solution to a member cheating themselves out of a true workout.

Thanks for contributing always!
Comment by Lawrence with Gym Insight 131 days ago
There are many fitness clubs that offer ridiculously low monthly rates and people still don't go!
Comment by Susan D'Alonzo 130 days ago
Ha ha - that is so true!!
- Thanks for the reality check.
Comment by Lawrence with Gym Insight 130 days ago
 
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Answered by Natalie Smith 131 days ago
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658 Questions Answered, 4 Questions Asked
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Hello Lawrence with Gym Insight,

This sounds like it may work; but, I do not like to use things like money and food for motivation. Motivation needs to come from a different place, which is free and limitless.
Take care.
2 Comments
Thanks Natalie!
Comment by Lawrence with Gym Insight 130 days ago
You're welcome, Lawrence.
Comment by Natalie Smith 129 days ago
 
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Answered by Joanne Duncan-Carnesciali 131 days ago
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I haven't read the article but I don't think it would be successful.

Here is why.

Real estate--way to costly to invest into people who are resistant to change. The population who really need the gym most tend to be of low-socioeconomic status. People who engage in regular physical activity tend to be educated and a higher socioeconomic status.

The motivating factor for becoming a member would be external. If an individual doesn't have a good reason to adopt a healthy lifestyle and be committed to being healthy, then they will quit. It is all about changing behavior and you can't do it through bribery which is what I think this is in a nutshell.

1 Comment
The article does touch on behavioral economics and succeeds on your last point.

Thanks Joanne for your contribution to this post!
Comment by Lawrence with Gym Insight 130 days ago
 
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Answered by Bryant Seton 100 days ago
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841 Questions Answered, 9 Questions Asked
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Sounds good for those who have proven to regularly use the gym, but an incentive program for those who aren't to quit.
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