The TW-CC website and phone number do not work. I cannot find TW-CC via google. Any suggestions?
I currently hold an ACPT certification from TW-CC. Tried getting in contact with them because my certification expires in May 2014. Websites which list their phone number (which isn't a valid phone number) and website does not work. Any suggestions?
this must be very frustrating for you since you have a certification with them.
If you have tried all of that, the organization may no longer be in business. One last ditch effort may be to contact your insurance for professional liability and ask them whether they have any information. This would also be relevant for you because it may throw you into a twilight zone from that perspective.
"You can find additional information regarding the exam at www.acptcertification.com.
* The Training and Wellness Certification Commission is the sister company of Training and Wellness Academy, Inc.
The Training and Wellness Academy, Inc. is the parent company of the National Personal Training Institute (NPTI)."
But if you go to acptcertification.com you get a go daddy page.
If you try to track down training and wellness academy you get a google plus and Facebook page.
If you dig far enough you see an ad for the training, but if you call the number you get a cheerful recording that the company is not answering the line and to call back.
Also the fees seem extremely high to me.
The address seems to be
2727 Philmont ave.
Huntingdon Valley PA 19006
I think Karin is very wise to suggest talking to your insurance agent. If they cover a lot of trainers they will be cognizant if others are in the place you are, and should be able to give you some guidance.
Another option would be to contact nptifitness.com, who seem to have had some sort of relationship with this company at one time, and so may know something about what is going on. I do not know the nature of the relationship, businesses within an industry work together in lots of ways all the time, but it is a thought.
You might see if you can contact them through Facebook.
If you cannot get through on the phone, or through Facebook you might try contacting the chamber of congress for the town or better business bureau and see if they know anything. It is possible the business is moving, or they are having website problems, or that they have renamed the corporate entity for the certification.
Things happen in business all the time. Your simplest option might just be to sit for ACE or ACSM or some other cert. If you ask your insurance agent they should be able to help you.