I recently purchase Mindbody software to signup and track my clients. I don't have a facility as I rent space for my group sessions. I am struggling to make it simple enough for clients to register and book classes. There are WAY too many steps involved to make it user friendly. I have spoken to MB support and they have assisted me with setup but my clients (and prospects) are confused. I am losing customers because of this i think. Is anyone else using Mindbody in a business such as mine? Does anyone have any recommendations for other software that would be more user-friendly?? Thanks!
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I'd say try something else.
I'd say Mindbody will be very useful for yourself and your clients once you have things all set up. I've used it as a client and LOVE the fact that i can manage my classes from home, at my convenience. I'd suggest hanging in there. The benefits outweigh the hassle in the end. :)
Feel free to email me if you have questions, or take it for a spin: alyse AT sweatguru.com