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Ask a health and fitness-related question and receive answers from fitness experts and professionals
Home » IDEA Answers » Looking to cancel my free trial, help!!!
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Question asked by Robert Norman 2124 days ago

Looking to cancel my free trial, help!!!

Have looked and looked, does it have to be shut down by an admin? It states you can stop at anytime!

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Answers (8)

Answered by Matthew Smith 1954 days ago
1 Questions Answered, 0 Questions Asked
2
I would like to cancel mine too but I can't seem to find how. They should have a easy to find link to cancel the free trial if they are going to advertise that you can stop anytime. They make it sound so easy to stop yet I have yet to figure out how.
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Answered by Kalen Carter 1123 days ago
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Very Unprofessional. They say you can cancel but don't give you the option online and don't answer the phone so your card can be charged.
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Answered by Joanne Duncan-Carnesciali 2124 days ago
ExpertMemberVerified
1430 Questions Answered, 67 Questions Asked
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Have you tried contacting IDEA directly.

Scroll down to the bottom of this page and choose the option "Contact Us" under the "About Us" hyperlink.

I feel confident you will find help with your answer when you contact them directly.

Best.
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Answered by Alex Halkias 2124 days ago
4 Questions Answered, 0 Questions Asked
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Robert, it appears that you contacted IDEA and got your trail canceled. Let us know if you need anything else?
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Answered by Arnold Celnicker 1396 days ago
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There is no where on the website to cancel and when I called they didn't answer the phone.
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Answered by Bryan Lim 1276 days ago
2 Questions Answered, 0 Questions Asked
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Successfully cancelled the membership already? I've just joined today but also doesn't seems to be able to find any ways of cancelling the membership. Anyway, will I be charged automatically on my credit card once the free trial expires?
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Answered by . . 491 days ago
1 Questions Answered, 0 Questions Asked
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Had the same issue and contacted them by email @ contact@ideafit.com.
If you don't see any further answers from me, it means it worked.
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Answered by JOYCELYN FRANCIS 286 days ago
1 Questions Answered, 0 Questions Asked
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I am trying to cancel as well....I'm not ready to commit to the membership but the phone numbers aren't working
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